Rachel Hay
- rachel.hay@jcu.edu.au
https://orcid.org/0000-0001-8821-4238- Head, Economics and Marketing
Projects
23
Publications
52
Awards
10
Contact Details
Associate Professor, Marketing
- +61 4781 3131
- +61 402 289 724
- rachel.hay@jcu.edu.au
-
1 James Cook Drive
Douglas
Townsville QLD 4810
Biography
Dr Rachel Hay is a Social Scientist and early career researcher teaching into Marketing for the College of Business Law and Governance at James Cook University, Townsville, Australia. Rachel’s research centres on trans-disciplinary sustained behaviour change in social marketing and environmental protection interventions. Within this area, she is active in research relating to technology adoption by women in agriculture, and marketing communication effects and effectiveness, including readability in populations sectors that face literacy and numeracy challenges. Her work on technology adoption has been published in reputable journals and in a 2016 Parliamentary Enquiry into Innovation in Agriculture. Academics and industry stakeholders have cited her work and she has given numerous media interviews regarding research findings. Rachel’s passion is to support rural, regional and remote regions to get connected and stay connected through reliable, sustained and affordable internet connectivity. Should this occur, then sustained regional development will follow.
Research
Projects
The Connectivity Code: Unlocking Digital Access Through Community Innovation
20 Jan 2026 - 20 Dec 2026
The Connectivity Code: Unlocking Digital Access Through Community Innovation
20 Jan 2026 - 20 Dec 2026
Climate-Smart Agriculture Program - Capacity Building: Regional Soil Coordinators
01 Jul 2024 - 30 Jun 2028
Drought and Heatwave Social Network Analysis
04 Feb 2024 - 30 Sep 2024
F2F TEKFARM - Accelerating and Scaling Adoption of Drought Resilience Technologies
21 Nov 2023 - 30 Jun 2025
BeefVantage: AI-Powered Beef Agriculture Solution Hub (Old ID 31108)
01 Sep 2023 - 29 Nov 2024
e-beef Evaluation Project
01 Aug 2022 - 01 Oct 2022
e-beef Evaluation Project. (Old ID 27641)
11 May 2022 - 30 Sep 2022
Tropical North Queensland Drought Resilience Adoption and Innovation Hub (Old ID 27718)
01 Apr 2022 - 31 Aug 2024
Soil Extension through the Regional Soils Coordinator, TNQ Hub (Old ID 27529)
14 Feb 2022 - 30 Aug 2024
Tropical North Queensland Drought Resilience Adoption and Innovation Hub (TNQ Hub)
16 Jun 2021 - 30 Jun 2027
Tropical North Queensland Drought Resilience Adoption and Innovation Hub
01 Apr 2021 - 01 Nov 2024
Influencing agriculture practice behaviour change and trust frameworks. (Old ID 26963)
01 Jan 2020 - 10 Dec 2020
Digital Extension Toolbox (Old ID 26535)
01 Mar 2019 - 31 Jul 2019
Influencing agriculture practice behaviour change and trust frameworks.
01 Jan 2019 - 01 Jan 2020
Wild Slaughter Feasibility Study
01 Jan 2019 - 01 Jan 2019
Better Connected Workshop
01 Jan 2019 - 01 Jan 2019
Digital Extension Toolbox
01 Jan 2019 - 01 Jan 2020
AgriNET
01 Jul 2017 - 01 Dec 2017
Research Data
Research Collaborators and Partners
Better Internet for Rural, Regional & Remote Australia (BIRRR)
Teaching
Teaching Interests
Social Marketing - Developing activities aimed at changing or maintaining people’s behaviour for the benefit of individuals and society as a whole. Combining ideas from commercial marketing and the social sciences, social marketing is a proven tool for influencing behaviour in a sustainable and cost-effective way.
Marketing Principles and Research - Understanding activities a company undertakes to promote the buying or selling of a product or service including advertising, selling, and delivering products to consumers or other businesses.
Sales, Services and Business Development - Understanding how to get ahead of the crowd in the services industry.
Research Advisor Accreditation
Advisor Type
Mentor
Research Advisor Accreditation
Role
Chair; Independent Academic
Taught Modules
[LB5202] Marketing EssentialsCoordinator
2024
2025
[LB5202] Marketing EssentialsCoordinator, Lecturer
2025
[BU1808] Marketing MattersLecturer, Coordinator
2022
[BU1108] Marketing MattersCoordinator, Lecturer
2025
2026
[BU1108] Marketing MattersLecturer, Coordinator
2026
[LB5202] Marketing EssentialsCoordinator, Lecturer
2026
2026
[BU2108] Marketing MattersCoordinator, Lecturer
2026
[BX3186] Marketing for Social ChangeCoordinator, Lecturer
2026
[BX3181] Social Surveys and Questionnaire DesignCoordinator, Lecturer
2022
[BU4054] Research Methods and StatisticsCoordinator
2026
[LB5229] Economics for a Sustainable WorldCoordinator
2026
[BU2108] Marketing MattersLecturer
2022
[BU2108] Marketing MattersLecturer
2023
[BU2108] Marketing MattersLecturer
2024
[BU2108] Marketing MattersCoordinator, Lecturer
2025
[BX2122] Econometrics and Big Data AnalysisCoordinator
2026
[BX2021] Managerial EconomicsCoordinator
2026
2026
2025
[BX3186] Marketing for Social ChangeLecturer, Coordinator
2022
2023
2024
[BX3186] Marketing for Social ChangeCoordinator
2025
Current JCU Research Students
From Automation to Alignment: A Human-Centred Approach to AI in Regional SMEs Marketing Practice
Doctor of Philosophy (Management and Commerce)
Technology adoption by Australian farmers: understanding and supporting decision making
Doctor of Philosophy (Management and Commerce)
Socioeconomic drivers of sustainable practices for drought mitigation and livelihood enhancement among Queensland farmers
Doctor of Philosophy (Agriculture, Environmental and Related Studies)
Completed JCU Research Students
Measuring mental health and wellbeing of law students at James Cook University
Doctor of Philosophy (Society and Culture)- 2024
How do farmers use the internet: A mixed methods approach.
Doctor of Philosophy (Agriculture, Environmental and Related Studies)- 2024
Understanding the motivations and barriers to adoption and effective use of connectivity technologies by SMEs in RRR Australia
Master of Philosophy (Management and Commerce)- 2022
The vulnerability of World Heritage seagrass habitats to climate change. Development and application of a thematic group framework.;;;;
Master of Philosophy (Natural and Physical Sciences)- 2023
Current Honours and External Research Students
Dramas and Diplomacy: The Role of K-Dramas in Promoting Engagement with Korean Cuisine among Viewers in South India
OTHER- 2025
Completed Honours and External Research Students
Implementing Blockchain technologies into supply chains: The needs and limitations of Queensland Agriculture Businesses.
HONOURS
Available Projects
Resilience and Preparedness for Drought and Climate Variability - Various
Date Added
01 Sep 2024Technology Adoption by Women in Agriculture - Behaviour Change: Social Marketing
Date Added
01 Sep 2024Activities
Media
Committees
Associations
Awards
Education
Employment
Knowledge Broker, TNQ Drought Hub
2021 - 2024
Output
Hay, Rachel (2021) The impact of advances and challenges of bush internet connectivity for women in . Cham, Switzerland: [Non-Research Book Chapter] [DOI] ...
Hay, Rachel; Eagle, Lynne; Bhati, Abhishek (2021) Broadening cultural horizons in social marketing: . Singapore: [Edited Publication] [DOI] ...
Other Publication
ResearchOnline@JCU
Special issue on Changing estuaries, coasts and shelf systems - diverse threats and opportunities
2020
Eagle, Lynne; Hay, Rachel; Schneider, Lysann (2020) Special issue on Changing estuaries, coasts and . [Edited Publication] ...
Other Publication
ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2019) Findings from a longitudinal study of farmer decision influencers f. Cairns, QLD, Australia: [Report] ...
Hay, Rachel (2018) BIRRR Landline and Connectivity Survey 2018 Report. Townsville, QLD, Australia: [Report] ...
Hay, Rachel (2018) The engagement of women and technology in agriculture. [Thesis] [DOI] ...
Hay, Rachel; Eagle, Lynne (2018) Land managers decision making about water quality: views from exten. https://nesptropical.edu.au/index.php/interim-reports-round-2/: [...
Farr, Marina; Eagle, Lynne; Hay, Rachel (2018) Key determinants of pro-environmental behaviour of la. https://nesptropical.edu.au/index.php/interim-report...
Farr, Marina; Eagle, Lynne; Hay, Rachel; Churchill, Meryl (2017) Questionnaire design, sampling stra. https://nesptropical.edu.au/index....
Hay, Rachel (2017) BIRRR Sky Muster Survey Results 2017. Townsville, QLD, Australia: [Report] ...
Farr, Marina; Eagle, Lynne; Hay, Rachel (2017) Questionnaire design, sampling strategy and prelimina. https://nesptropical.edu.au/index.php/interim-report...
Farr, Marina; Eagle, Lynne; Hay, Rachel; Churchill, Meryl (2017) Questionnaire design, sampling stra. https://nesptropical.edu.au/index....
Raciti, Maria; Eagle, Lynne; Hay, Rachel (2016) Social Marketing Strategies for Low SES Communities
. Townsville, QLD, Australia: [Report] ...
Other Publication
ResearchOnline@JCU
Smart farming
2016
Hay, Rachel; Harrington, William (2016) Smart farming. Canberra, ACT, Australia: [Report] ...
Eagle, Lynne; Hay, Rachel; Farr, Marina (2016) Harnessing the Science of Social Marketing and Behavi. Cairns, QLD, Australia: [Report] ...
Hay, Rachel; Eagle, Lynne (2016) Harnessing the Science of Social Marketing and Behaviour Change for. Cairns, QLD, Australia: [Report] ...
Myers, Trina; Blackman, Anna; Gray, Heather; Trevathan, Jarrod; Lee, Ickjai; Hay, Rachel; Andersen, ...
Other Publication
ResearchOnline@JCU
Leite de Almeida, Ana Carla; Dale, Allan; Hay, Rachel; Everingham, Yvette; Lockie, Stewart (2025) 'E. ...
Journal Publication
ResearchOnline@JCU
Leite de Almeida, Ana Carla; Bueno, Carlos; Dale, Allan; Hay, Rachel; Jarihani, Ben; Everingham, Yve...
Jakku, Emma; Fleming, Aysha; Fielke, Simon; Snow, Stephen; Malakar, Yuwan; Cornish, Gillian; Hay, Ra...
Coggan, Anthea; Hay, Rachel; Jarvis, Diane; Eberhard, Rachel; Colls, Barbara (2024) 'Increasing upta. Journal of En, 67 (5):1053...
Fleming, Aysha; Fielke, Simon; Jakku, Emma; Malakar, Yuwan; Snow, Stephen; Dickson, Stephanie; Hay, ...
Losciale, Riccardo; Hay, Rachel; Rasheed, Michael; Heron, Scott (2022) ''The public perception of th. Environmental Development, 44 . [DOI] ...
Journal Publication
ResearchOnline@JCU
Hasan, Syezlin; Smart, James C. R.; Hay, Rachel; Rundle-Thiele, Sharyn (2021) 'Changing fertilizer m. Land, 10 (2). [DOI] ...
Coggan, Anthea; Thorburn, Peter; Fielke, Simon; Hay, Rachel; Smart, James C.R. (2021) 'Motivators an. Marine Poll, 170 . [D ...
Hay, Rachel; Eagle, Lynne (2020) 'Impact of integrated sustainability content into undergraduate bus. International Journal of Sustainability in Higher Education, 21 (1):131-143. [DOI] ...
Hay, Rachel; Eagle, Lynne; Saleem, Muhammad Abid; Vandommele, Lisa; Li, Siqiwen (2019) 'Student perc. Internatio, 20 (4):7...
Rundle-Thiele, Sharyn; David, Patricia; Willmott, Taylor; Pang, Bo; Eagle, Lynne; Hay, Rachel (2019)...
Journal Publication
ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Saleem, Muhammad Abid (2019) 'Social marketing’s role in improving water . Asia Pacific Journal of Marketing and Log, 31 (5):1308-1343. [DOI] ...
Eagle, Lynne; Hay, Rachel; Low, David R. (2018) 'Competing and conflicting messages via online news . Ocean & coastal management, 158 :154-163. ...
Carter, Alison; Blackman, Anna; Hicks, Ben; Williams, Matthew; Hay, Rachel (2017) 'Perspectives on e. International J, 21 (2):73-91....
Journal Publication
ResearchOnline@JCU
Hay, Rachel; Pearce, Philip (2014) 'Technology adoption by rural women in Queensland, Australia: wom. Journal of Rural Studies, 36 :318-327. [DOI] ...
Journal Publication
ResearchOnline@JCU
Myers, Trina; Blackman, Anna; Andersen, Trevor; Hay, Rachel; Lee, Ickjai; Gray, Heather (2014) 'Cult. Jo, ...
Hay, Rachel; Eagle, Lynne (2017) NESP Project 2.1.3: progress update for harnessing the science of s. Office of the Great Barrier Reef Webinar Series: [Other] ...
Creative Works
ResearchOnline@JCU
Leite de Almeida, Ana Carla; Hay, Rachel; Dale, Allan; Lockie, Stewart; Everingham, Yvette (2024) AS...
Conference Publication
ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Low, David (2017) ANZMAC 2017: Australian and New Zealand Marketing Acade...
Conference Publication
ResearchOnline@JCU
Charmley, Ed; Hay, Rachel; Bishop-Hurley, Greg (2016) International Rangeland Congress . In: Iwaasa,...
Conference Publication
ResearchOnline@JCU
Blackman, Anna; Carter, Alison; Hay, Rachel (2014) Fourth EMCC Mentoring and Coaching Conference . I...
Conference Publication
ResearchOnline@JCU
Coggan, Anthea; Thorburn, Peter; Fielke, Simon; Hay, Rachel; Smart, James (2024) 4th Global Congress...
Maxfield, Jodie; Hay, Rachel (2020) 2020 AFAANZ: Annual Conference of the Accounting & Finance Assoc...
Conference Contribution
ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Newlands, Maxine (2018) ECSA 57: Changing estauries, coasts and shelf sys...
Conference Contribution
ResearchOnline@JCU
Brennan, Ross; Kapetanaki, Ariadne; Eagle, Lynne; Hay, Rachel; Low, David (2017) Academy of Marketin...
Conference Contribution
ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Low, David (2017) Academy of Marketing Conference 2017: Freedom Through M...
Conference Contribution
ResearchOnline@JCU
Hay, Rachel (2017) BEST EN Think Tank XVII: Innovation and Progress in Sustainable Tourism Proceedi Moka, M...
Eagle, Lynne; Farr, Marina; Hay, Rachel (2016) Office of the Great Barrier Reef Webinar Series NESP Bri...
Hay, Rachel (2016) BEST EN Think Tank XVI: Corporate Responsibility in Tourism: standards practices ...
Bishop-Hurley, Greg J.; Charmley, Ed; Mills, Scott; Atkinson, Ian; Hay, Rachel; Atkinson, Margaret (...
Conference Contribution
ResearchOnline@JCU
Blackman, Anna; Carter, Alison; Hay, Rachel (2015) AOM 2015: 75th Annual Meeting of the Academy of M...
Hay, Rachel (2015) BESTEN Think Tank XV: The Environment-People Nexus in Sustainable Tourism: findin...
Hay, Rachel; Eagle, Lynne (2021) 'Marketing Social Change: fixing bush internet in rural, regional, In: Hay, Rachel, and Eagle, Lynne (2021) Marketing Social Change:...
Book Chapter
ResearchOnline@JCU
Eagle, Lynne; Hay, Rachel (2020) 'Appearances matter: the impact of unattainable idealizations of an In: Eagle, Lynne, and Hay, Rachel (2020) Appearances matter: the ...
Book Chapter
ResearchOnline@JCU
Eagle, Lynne; McCarthy, Breda; Hay, Rachel; Osmond, Amy; Low, David (2019) 'Stakeholder perceptions In: Eagle, Lynne, McCart...
