Rachel Hay

Projects

21

Publications

49

Awards

10


Biography

As an Associate Professor of Marketing based in Townsville, Dr. Rachel Hay is dedicated to advancing regional resilience through inclusive, community-driven research and education. Her work bridges academic inquiry with practical impact, focusing on agricultural systems, biosecurity, and rights-based access frameworks. Dr. Hay collaborates across disciplines and sectors to foster leadership, ethical engagement, and sustainable development.

Dr. Hay brings a strategic and adaptive approach to research leadership, grounded in values of transparency, equity, and collaboration. She is recognized for her expertise in qualitative and quantitative research methods, particularly in behavior change and technology adoption among rural communities. Her research has informed parliamentary inquiries, shaped policy, and been widely cited by academics and industry.

Known for her strategic project leadership, Dr. Hay combines rigorous methodology with a collaborative and community-focused approach. She has led and contributed to numerous interdisciplinary projects, including water quality initiatives in the Great Barrier Reef, the TNQ Drought Hub, and the Digital Homestead Project. Dr. Hay is also a committed community advocate, volunteering with Better Internet for Rural, Regional and Remote Australia to improve digital access in underserved areas.

Research

Projects
e-beef Evaluation Project
01 Aug 2022 - 01 Oct 2022
Better Connected Workshop
01 Jan 2019 - 01 Jan 2019
Digital Extension Toolbox
01 Jan 2019 - 01 Jan 2020
Wild Slaughter Feasibility Study
01 Jan 2019 - 01 Jan 2019
AgriNET
01 Jul 2017 - 01 Dec 2017
Research Data
Research Collaborators and Partners
Better Internet for Rural, Regional & Remote Australia (BIRRR)

Teaching

Teaching Interests

Social Marketing - Developing activities aimed at changing or maintaining people’s behaviour for the benefit of individuals and society as a whole. Combining ideas from commercial marketing and the social sciences, social marketing is a proven tool for influencing behaviour in a sustainable and cost-effective way.

Marketing Principles and Research - Understanding activities a company undertakes to promote the buying or selling of a product or service including advertising, selling, and delivering products to consumers or other businesses.

Sales, Services and Business Development - Understanding how to get ahead of the crowd in the services industry.


Research Advisor Accreditation
Advisor Type

Primary

Research Advisor Accreditation
Role

Chair; Independent Academic


Taught Modules
Current JCU Research Students
Technology adoption by Australian farmers: understanding and supporting decision making
Doctor of Philosophy (Management and Commerce)
Socioeconomic drivers of sustainable practices for drought mitigation and livelihood enhancement among Queensland farmers
Doctor of Philosophy (Agriculture, Environmental and Related Studies)
Completed JCU Research Students
The vulnerability of World Heritage seagrass habitats to climate change. Development and application of a thematic group framework.;;;;
Master of Philosophy (Natural and Physical Sciences)- 2023
How do farmers use the internet: A mixed methods approach.
Doctor of Philosophy (Agriculture, Environmental and Related Studies)- 2024
Understanding the motivations and barriers to adoption and effective use of connectivity technologies by SMEs in RRR Australia
Master of Philosophy (Management and Commerce)- 2022
Measuring mental health and wellbeing of law students at James Cook University
Doctor of Philosophy (Society and Culture)- 2024
Current Honours and External Research Students
Dramas and Diplomacy: The Role of K-Dramas in Promoting Engagement with Korean Cuisine among Viewers in South India
OTHER- 2025
Completed Honours and External Research Students
Implementing Blockchain technologies into supply chains: The needs and limitations of Queensland Agriculture Businesses.
HONOURS
Available Projects

Activities

Media
Education
Associations
Awards
Employment

Output

Hay, Rachel (2021) The impact of advances and challenges of bush internet connectivity for women in . Cham, Switzerland: [Non-Research Book Chapter] [DOI] ...
Other Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Bhati, Abhishek (2021) Broadening cultural horizons in social marketing: . Singapore: [Edited Publication] [DOI] ...
Other Publication ResearchOnline@JCU
Eagle, Lynne; Hay, Rachel; Schneider, Lysann (2020) Special issue on Changing estuaries, coasts and . [Edited Publication] ...
Other Publication ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2019) Findings from a longitudinal study of farmer decision influencers f. Cairns, QLD, Australia: [Report] ...
Other Publication Open Access ResearchOnline@JCU
Farr, Marina; Eagle, Lynne; Hay, Rachel (2018) Key determinants of pro-environmental behaviour of la. https://nesptropical.edu.au/index.php/interim-report...
Other Publication Open Access ResearchOnline@JCU
Hay, Rachel (2018) The engagement of women and technology in agriculture. [Thesis] [DOI] ...
Other Publication Open Access ResearchOnline@JCU
Hay, Rachel (2018) BIRRR Landline and Connectivity Survey 2018 Report. Townsville, QLD, Australia: [Report] ...
Other Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2018) Land managers decision making about water quality: views from exten. https://nesptropical.edu.au/index.php/interim-reports-round-2/: [...
Other Publication Open Access ResearchOnline@JCU
Farr, Marina; Eagle, Lynne; Hay, Rachel; Churchill, Meryl (2017) Questionnaire design, sampling stra. https://nesptropical.edu.au/index....
Other Publication Open Access ResearchOnline@JCU
Hay, Rachel (2017) BIRRR Sky Muster Survey Results 2017. Townsville, QLD, Australia: [Report] ...
Other Publication Open Access ResearchOnline@JCU
Farr, Marina; Eagle, Lynne; Hay, Rachel (2017) Questionnaire design, sampling strategy and prelimina. https://nesptropical.edu.au/index.php/interim-report...
Other Publication Open Access ResearchOnline@JCU
Farr, Marina; Eagle, Lynne; Hay, Rachel; Churchill, Meryl (2017) Questionnaire design, sampling stra. https://nesptropical.edu.au/index....
Other Publication Open Access ResearchOnline@JCU
Raciti, Maria; Eagle, Lynne; Hay, Rachel (2016) Social Marketing Strategies for Low SES Communities . Townsville, QLD, Australia: [Report] ...
Other Publication ResearchOnline@JCU
Hay, Rachel; Harrington, William (2016) Smart farming. Canberra, ACT, Australia: [Report] ...
Other Publication Open Access ResearchOnline@JCU
Eagle, Lynne; Hay, Rachel; Farr, Marina (2016) Harnessing the Science of Social Marketing and Behavi. Cairns, QLD, Australia: [Report] ...
Other Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2016) Harnessing the Science of Social Marketing and Behaviour Change for. Cairns, QLD, Australia: [Report] ...
Other Publication Open Access ResearchOnline@JCU
Myers, Trina; Blackman, Anna; Gray, Heather; Trevathan, Jarrod; Lee, Ickjai; Hay, Rachel; Andersen, ...
Other Publication ResearchOnline@JCU
Coggan, Anthea; Hay, Rachel; Jarvis, Diane; Eberhard, Rachel; Colls, Barbara (2024) 'Increasing upta. Journal of En, 67 (5):1053...
Journal Publication Open Access ResearchOnline@JCU
Fleming, Aysha; Fielke, Simon; Jakku, Emma; Malakar, Yuwan; Snow, Stephen; Dickson, Stephanie; Hay, ...
Journal Publication Open Access ResearchOnline@JCU
Losciale, Riccardo; Hay, Rachel; Rasheed, Michael; Heron, Scott (2022) ''The public perception of th. Environmental Development, 44 . [DOI] ...
Journal Publication ResearchOnline@JCU
Coggan, Anthea; Thorburn, Peter; Fielke, Simon; Hay, Rachel; Smart, James C.R. (2021) 'Motivators an. Marine Poll, 170 . [D ...
Journal Publication Open Access ResearchOnline@JCU
Hasan, Syezlin; Smart, James C. R.; Hay, Rachel; Rundle-Thiele, Sharyn (2021) 'Changing fertilizer m. Land, 10 (2). [DOI] ...
Journal Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2020) 'Impact of integrated sustainability content into undergraduate bus. International Journal of Sustainability in Higher Education, 21 (1):131-143. [DOI] ...
Journal Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Saleem, Muhammad Abid; Vandommele, Lisa; Li, Siqiwen (2019) 'Student perc. Internatio, 20 (4):7...
Journal Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Saleem, Muhammad Abid (2019) 'Social marketing’s role in improving water . Asia Pacific Journal of Marketing and Log, 31 (5):1308-1343. [DOI] ...
Journal Publication Open Access ResearchOnline@JCU
Rundle-Thiele, Sharyn; David, Patricia; Willmott, Taylor; Pang, Bo; Eagle, Lynne; Hay, Rachel (2019)...
Journal Publication ResearchOnline@JCU
Eagle, Lynne; Hay, Rachel; Low, David R. (2018) 'Competing and conflicting messages via online news . Ocean & coastal management, 158 :154-163. ...
Journal Publication Open Access ResearchOnline@JCU
Carter, Alison; Blackman, Anna; Hicks, Ben; Williams, Matthew; Hay, Rachel (2017) 'Perspectives on e. International J, 21 (2):73-91....
Journal Publication ResearchOnline@JCU
Hay, Rachel; Pearce, Philip (2014) 'Technology adoption by rural women in Queensland, Australia: wom. Journal of Rural Studies, 36 :318-327. [DOI] ...
Journal Publication ResearchOnline@JCU
Myers, Trina; Blackman, Anna; Andersen, Trevor; Hay, Rachel; Lee, Ickjai; Gray, Heather (2014) 'Cult. Jo, ...
Journal Publication Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2017) NESP Project 2.1.3: progress update for harnessing the science of s. Office of the Great Barrier Reef Webinar Series: [Other] ...
Creative Works ResearchOnline@JCU
Leite de Almeida, Ana Carla; Hay, Rachel; Dale, Allan; Lockie, Stewart; Everingham, Yvette (2024) AS...
Conference Publication ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Low, David (2017) ANZMAC 2017: Australian and New Zealand Marketing Acade...
Conference Publication ResearchOnline@JCU
Charmley, Ed; Hay, Rachel; Bishop-Hurley, Greg (2016) International Rangeland Congress . In: Iwaasa,...
Conference Publication ResearchOnline@JCU
Blackman, Anna; Carter, Alison; Hay, Rachel (2014) Fourth EMCC Mentoring and Coaching Conference . I...
Conference Publication ResearchOnline@JCU
Coggan, Anthea; Thorburn, Peter; Fielke, Simon; Hay, Rachel; Smart, James (2024) 4th Global Congress...
Conference Contribution Open Access ResearchOnline@JCU
Maxfield, Jodie; Hay, Rachel (2020) 2020 AFAANZ: Annual Conference of the Accounting & Finance Assoc...
Conference Contribution ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Newlands, Maxine (2018) ECSA 57: Changing estauries, coasts and shelf sys...
Conference Contribution ResearchOnline@JCU
Brennan, Ross; Kapetanaki, Ariadne; Eagle, Lynne; Hay, Rachel; Low, David (2017) Academy of Marketin...
Conference Contribution ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne; Low, David (2017) Academy of Marketing Conference 2017: Freedom Through M...
Conference Contribution ResearchOnline@JCU
Hay, Rachel (2017) BEST EN Think Tank XVII: Innovation and Progress in Sustainable Tourism Proceedi Moka, M...
Conference Contribution Open Access ResearchOnline@JCU
Eagle, Lynne; Farr, Marina; Hay, Rachel (2016) Office of the Great Barrier Reef Webinar Series NESP Bri...
Conference Contribution Open Access ResearchOnline@JCU
Hay, Rachel (2016) BEST EN Think Tank XVI: Corporate Responsibility in Tourism: standards practices ...
Conference Contribution Open Access ResearchOnline@JCU
Bishop-Hurley, Greg J.; Charmley, Ed; Mills, Scott; Atkinson, Ian; Hay, Rachel; Atkinson, Margaret (...
Conference Contribution ResearchOnline@JCU
Blackman, Anna; Carter, Alison; Hay, Rachel (2015) AOM 2015: 75th Annual Meeting of the Academy of M...
Conference Contribution Open Access ResearchOnline@JCU
Hay, Rachel (2015) BESTEN Think Tank XV: The Environment-People Nexus in Sustainable Tourism: findin...
Conference Contribution Open Access ResearchOnline@JCU
Hay, Rachel; Eagle, Lynne (2021) 'Marketing Social Change: fixing bush internet in rural, regional, In: Hay, Rachel, and Eagle, Lynne (2021) Marketing Social Change:...
Eagle, Lynne; Hay, Rachel (2020) 'Appearances matter: the impact of unattainable idealizations of an In: Eagle, Lynne, and Hay, Rachel (2020) Appearances matter: the ...
Eagle, Lynne; McCarthy, Breda; Hay, Rachel; Osmond, Amy; Low, David (2019) 'Stakeholder perceptions In: Eagle, Lynne, McCart...
Book Chapter Open Access ResearchOnline@JCU