College of Business, Law & Governance

The Connectivity Code: Unlocking Digital Access Through Community Innovation
Rachel Hay
20 Jan 2026 - 20 Dec 2026
The project is a community-led education initiative designed to address digital exclusion in rural, ...
The Connectivity Code: Unlocking Digital Access Through Community Innovation
Rachel Hay
20 Jan 2026 - 20 Dec 2026
The project is a community-led education initiative designed to address digital exclusion in rural, ...
Landholder Stewardship Research to understand the human dimensions influencing land management practice change in Great Barrier Reef catchments
Rachel Hay
01 Feb 2020 - 01 Jun 2021
grant
Influencing agriculture practice behaviour change and trust frameworks.
Rachel Hay
01 Jan 2019 - 01 Jan 2020
grant
Digital Extension Toolbox
Rachel Hay
01 Jan 2019 - 01 Jan 2020
contract
Better Connected Workshop
Rachel Hay
01 Jan 2019 - 01 Jan 2019
contract
Wild Slaughter Feasibility Study
Rachel Hay
01 Jan 2019 - 01 Jan 2019
contract
AgriNET
Rachel Hay
01 Jul 2017 - 01 Dec 2017
contract
e-beef Evaluation Project
Rachel Hay
01 Aug 2022 - 01 Oct 2022
contract
Tropical North Queensland Drought Resilience Adoption and Innovation Hub
Rachel Hay
01 Apr 2021 - 01 Nov 2024
grant

Attitudes at the frontline: profiling service predispositions of hotel workers

The effect of organisational culture on job satisfaction and service satisfaction: An insight from the hotel industry

Systems alignment: linking tertiary institution learning modes and graduate attributes to business enhancement

Building the tertiary institution business enhancement measurement model

Information technology uptake

Service value networks: a new approach to performance and the delivery of services

The services gateway framework: innovations for the customer interface

Cost savings in contracting out when a contract fails: some Australian evidence

Service value encounters in the virtual service value chain: a conceptual framework

The evolution and transformation of networks: a study of private health insurance in Ireland

Title: Advancing The Role of Women in ASEAN Tourism, ATRA News & Activities Page
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 23 Jun 2021
Title: James Cook University’s Pride of Place Series Features Philippine Tourism, The Philippines Department of Foreign Affairs, Embassy of the Philippines News Page
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 26 Sep 2017
Title: World Women Tourism launches Glocal Webinar Series on Accelerating Women in the Tourism Industry, Philippine Tourism Industry Board Foundation News
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 29 Jan 2021
Title: UPI Lecturer Dr. Fitri Rahmafitria Completes Academic Visit to James Cook University, Australia, Universitas Pendidikan Indonesia (UPI) News
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 06 Aug 2024
Title: Braving the first step, The Straits Times (Singapore)
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 10 Jan 2019
Title: UPV CM holds Research Webinar-Workshop Series, University of the Philippines Visayas News
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 03 Aug 2022
Title: James Cook University’s Pride of Place series features Philippine Tourism, The Embassy of the Philippines Singapore News
Reseracher: Jenny Panchal (Senior Lecturer)
Start Date: 25 Sep 2017
Title: Doctor of Philosophy - PhD, Swinburne University of Technology
Reseracher: Karnika Bansal (Lecturer)
Start Date: 01 Jan 2019
End Date: 01 Jan 2024
Title: WIPO's Master of Laws, Queensland University of Technology
Reseracher: Karnika Bansal (Lecturer)
Start Date: 01 Jan 2017
End Date: 01 Jan 2017
Title: Bachelor of Arts and Laws (B.A. LL.B.) with Economic Honours, Panjab University
Reseracher: Karnika Bansal (Lecturer)
Start Date: 01 Jan 2010
End Date: 01 Jan 2015