Nurhafihz Noor
- nurhafihz.noor@jcu.edu.au
- https://orcid.org/0000-0001-8502-5722
- Lecturer Business
Projects
1
Publications
11
Awards
2
Contact Details
Lecturer, Business
- (+65) 6709 3712
- nurhafihz.noor@jcu.edu.au
- https://linktr.ee/nurhafihznoor
Biography
Dr Hafihz is a Lecturer in Marketing at James Cook University Singapore with 10 years of industry experience. His research interests include services marketing, technology adoption, and Halal and hospitality. He has published over 30 academic articles, books, book chapters, industry reports, and newspaper contributions. He serves as an advisor for various organizations and an editorial board member of several journals.
His research publications include the European Journal of Marketing, Australasian Marketing Journal, Journal of Global Fashion Marketing, Journal of Islamic Marketing, Journal of Computer Information Systems, and Current Issues in Tourism. He is familiar with both qualitative and quantitative research methods including systematic reviews, content analysis, conceptual frameworks, autoethnography, interviews, surveys, structural equation modeling and scale development.Dr Hafihz received his PhD with full scholarship from the University of Adelaide, his MSc from the University College Dublin, and a BBA from the National University of Singapore. He is a Chartered Fellow (CMktr FCIM) at the Chartered Institute of Marketing.
Research
Research Interests
- Services marketing
- Technology adoption
- Halal and hospitality
Projects
Mind your own business, you are a pest! A study on workplace nosiness and its impact on employees
01 Aug 2024 - 31 Jul 2025
Teaching
Research Advisor Accreditation
Advisor Type
Primary
Taught Modules
[BX2084] Sales, Services, Business Development and the Digital FrontierCoordinator, Lecturer
2024
2021
[BX3082] International Marketing in the Global VillageCoordinator, Lecturer
2024
2022
[LB5203] Sustainable EnterpriseLecturer
2021
[LB5232] Digital MarketingLecturer
2021
[LB5232] Digital MarketingLecturer
2022
2023
2023
[LB5235] Applied Research ProjectLecturer, Tutor
2024
2023
[TO5106] Quality Customer ServiceCoordinator, Lecturer
2024
Current JCU Research Students
Technology and Artificial Intelligence (AI) in Luxury Tourism
Doctor of Philosophy (Management and Commerce)
Brand Identity and Value Creation: Determining Brands Co-ownership in the Experience Age
Doctor of Philosophy (Management and Commerce)
Activities
Education
Awards
Consultancy
Associations
Languages
Committees
Employment
Associate Lecturer, PSB Academy
2021 - 2023
Sessional Lecturer, James Cook University
2021 - 2023
Adjunct Lecturer, Kaplan
2021 - 2023
Sessional Lecturer, Curtin Singapore
2021 - 2023
PhD Candidate, University of Adelaide
2018 - 2021
Output
Noor, Nurhafihz; Sim, Karen S. (2024) Impact of AI on the Flower of Service Model in the Hospitality. Hershey, PA, USA: [DOI] ...
Other Publication
ResearchOnline@JCU
Noor, Nurhafihz; Zainol, Zahirah; Tong, Ashley (2024) Enhancing hospitality service quality with art. Abingdon, Oxon, UK: [DOI] ...
Other Publication
ResearchOnline@JCU
Noor, Nurhafihz (2024) Artificial Intelligence Service Agents. [Reference Material] [DOI] ...
Other Publication
ResearchOnline@JCU
Noor, Nurhafihz (2022) Halal Service Marketing: A Strategic Perspective. Cham, Switzerland: [DOI] ...
Other Publication
ResearchOnline@JCU
Zainol, Zahirah; Noor, Nurhafihz; Tong, Ashley (2024) 'Faithful and luxurious: Mediating halal with . Journal of Global Fashion Marketing, . [DOI] ...
Journal Publication
ResearchOnline@JCU
Technology acceptance model in halal industries: a systematic literature review and research agenda
2024
Noor, Nurhafihz (2024) 'Technology acceptance model in halal industries: a systematic literature rev. Journal of Islamic Marketing, . [DOI] ...
Journal Publication
ResearchOnline@JCU
Tan, Kim-Lim; Hofman, Peter S.; Noor, Nurhafihz; Tan, Sook-Rei; Hii, Ivy S.H.; Cham, Tat-Huei (2024)...
Journal Publication
ResearchOnline@JCU
Noor, Nurhafihz; Rao Hill, Sally; Troshani, Indrit (2022) 'Developing a service quality scale for ar. European Journal of Marketing, 56 (5):1301-1336. [DOI] ...
Journal Publication
ResearchOnline@JCU
Noor, Nurhafihz; Rao Hill, Sally; Troshani, Indrit (2021) 'Recasting Service Quality for AI-Based Se. Australasian Marketing Journal, 30 (4):297-312. [DOI] ...
Journal Publication
ResearchOnline@JCU
Noor, Nurhafihz; Rao Hill, Sally; Troshani, Indrit (2021) 'Artificial Intelligence Service Agents: R. Journal of Computer Information Systems, 62 (5):1009-1023. [DOI] ...
Journal Publication
ResearchOnline@JCU
Noor, Nurhafihz; Don, Prasad A.K.; Cassidy, John (2017) 'Factors affecting halal food purchasing by . International Journal of Islamic Marketin, 1 (4):366-387. [DOI] ...
Journal Publication
ResearchOnline@JCU