photo
Projects

1

Publications

11

Awards

2


Contact Details

Biography

Dr Hafihz is a Lecturer in Marketing at James Cook University Singapore with 10 years of industry experience. His research interests include services marketing, technology adoption, and Halal and hospitality. He has published over 30 academic articles, books, book chapters, industry reports, and newspaper contributions. He serves as an advisor for various organizations and an editorial board member of several journals.

His research publications include the European Journal of Marketing, Australasian Marketing Journal, Journal of Global Fashion Marketing, Journal of Islamic Marketing, Journal of Computer Information Systems, and Current Issues in Tourism. He is familiar with both qualitative and quantitative research methods including systematic reviews, content analysis, conceptual frameworks, autoethnography, interviews, surveys, structural equation modeling and scale development.

Dr Hafihz received his PhD with full scholarship from the University of Adelaide, his MSc from the University College Dublin, and a BBA from the National University of Singapore. He is a Chartered Fellow (CMktr FCIM) at the Chartered Institute of Marketing.

Research

Research Interests

  • Services marketing
  • Technology adoption
  • Halal and hospitality

Projects

Teaching

Research Advisor Accreditation
Advisor Type

Primary


Taught Modules
Current JCU Research Students
Brand Identity and Value Creation: Determining Brands Co-ownership in the Experience Age
Doctorate by Research - time-based
Technology and Artificial Intelligence (AI) in Luxury Tourism
Doctorate by Research - time-based

Activities

Education
Awards
Consultancy
Associations
Languages
Committees
Employment

Output

Noor, Nurhafihz (2024) Artificial Intelligence Service Agents. [Reference Material] [DOI] ...
Other Publication ResearchOnline@JCU
Noor, Nurhafihz; Sim, Karen S. (2024) Impact of AI on the Flower of Service Model in the Hospitality. Hershey, PA, USA: [DOI] ...
Other Publication ResearchOnline@JCU
Noor, Nurhafihz; Zainol, Zahirah; Tong, Ashley (2024) Enhancing hospitality service quality with art. Abingdon, Oxon, UK: [DOI] ...
Other Publication ResearchOnline@JCU
Noor, Nurhafihz (2022) Halal Service Marketing: A Strategic Perspective. Cham, Switzerland: [DOI] ...
Other Publication ResearchOnline@JCU
Noor, Nurhafihz (2024) 'Technology acceptance model in halal industries: a systematic literature rev. Journal of Islamic Marketing, . [DOI] ...
Journal Publication ResearchOnline@JCU
Tan, Kim-Lim; Hofman, Peter S.; Noor, Nurhafihz; Tan, Sook-Rei; Hii, Ivy S.H.; Cham, Tat-Huei (2024)...
Journal Publication ResearchOnline@JCU
Zainol, Zahirah; Noor, Nurhafihz; Tong, Ashley (2024) 'Faithful and luxurious: Mediating halal with . Journal of Global Fashion Marketing, . [DOI] ...
Journal Publication ResearchOnline@JCU
Noor, Nurhafihz; Rao Hill, Sally; Troshani, Indrit (2022) 'Developing a service quality scale for ar. European Journal of Marketing, 56 (5):1301-1336. [DOI] ...
Journal Publication ResearchOnline@JCU
Noor, Nurhafihz; Rao Hill, Sally; Troshani, Indrit (2021) 'Recasting Service Quality for AI-Based Se. Australasian Marketing Journal, 30 (4):297-312. [DOI] ...
Journal Publication ResearchOnline@JCU
Noor, Nurhafihz; Rao Hill, Sally; Troshani, Indrit (2021) 'Artificial Intelligence Service Agents: R. Journal of Computer Information Systems, 62 (5):1009-1023. [DOI] ...
Journal Publication ResearchOnline@JCU
Noor, Nurhafihz; Don, Prasad A.K.; Cassidy, John (2017) 'Factors affecting halal food purchasing by . International Journal of Islamic Marketin, 1 (4):366-387. [DOI] ...
Journal Publication ResearchOnline@JCU