Human Resource Management in Supply Chains

Kok, Seng Kiat;Akbari, Reza

Abstract

Human resources (HR) are a fundamental asset and vital resource in achieving organizational goals and objectives. Appropriate understanding of the workforce and their management and strategic decision-making to train and enhance them are important considerations for supply chain firms. Through examining international human resource management (IHRM), the chapter discusses the international nature of supply chain firms and how this has not only brought increased competition for talent but added complexities and cultural dimensions that need to be appropriately managed. Strategic human resource management (SHRM), workforce analytics, and various environmental forces – customer demands, complexity in global supply chains, and uncertainty from global pandemics – and their impact on HRM are also discussed. Digital transformation of the supply chain has also meant that HRM practices may be disrupted. The chapter covers these various issues and the challenges facing supply chain firms along with identifying key trends in HR practice. It also highlights key managerial concerns for the future of HR and how these may affect supply chain firms.

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Publication Name

The Palgrave Handbook of Supply Chain Management

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ISBN/ISSN

978-3-030-89822-9

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Publisher

Springer Nature

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Publisher Location

Cham, Switzerland

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DOI

10.1007/978-3-030-89822-9_38-1