A systematic approach in developing management workforce readiness for digital health transformation in healthcare
Journal Publication ResearchOnline@JCUAbstract
Background: The COVID-19 pandemic has sped up digital health transformation across the health sectors to enable innovative health service delivery. Such transformation relies on com-petent managers with the capacity to lead and manage. However, the health system has not adopted a holistic approach in addressing the health management workforce development needs, with many hurdles to overcome. The objectives of this paper are to present the findings of a three-step approach in understanding the current hurdles in developing a health management workforce that can enable and maximize the benefits of digital health transformation, and to explore ways of overcoming such hurdles. Methods: A three-step, systematic approach was undertaken, including an Australian dig-ital health policy documentary analysis, an Australian health service management postgraduate program analysis, and a scoping review of international literatures. Results: The main findings of the three-step approach confirmed the strategies required in developing a digitally enabled health management workforce and efforts in enabling managers in leading and managing in the digital health space. Conclusions: With the ever-changing landscape of digital health, leading and manag-ing in times of system transformation requires a holistic approach to develop the necessary health management workforce capabilities and system-wide capacity. The proposed framework, for over-all health management workforce development in the digital health era, suggests that national col-laboration is necessary to articulate a more coordinated, consistent, and coherent set of policy guide-lines and the system, policy, educational, and professional organizational enablers that drive a dig-ital health focused approach across all the healthcare sectors, in a coordinated and contextual man-ner.
Journal
International Journal of Environmental Research and Public Health
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Volume
19
ISBN/ISSN
1660-4601
Edition
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Issue
21
Pages Count
16
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Publisher
MDPI
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EISSN
N/A
DOI
10.3390/ijerph192113843