Resilience as a mediator of self-control demands on wellbeing and job satisfaction in client focused work roles
Conference Contribution ResearchOnline@JCUAbstract
The purpose of this study was to explore whether resilience acted as a health protective factor influencing an employee's ability to manage those demands for self-control placed upon them by the nature of their work, and how this influence interacted with employee well-being and job satisfaction. All participants held tertiary health professional qualifications and worked as vocational rehabilitation consultants in a large public sector organization. 1023 employees were invited to participate in the study and 33% (n = 341) responded. 86% (n = 292) were female. Generic information was gathered and the following tests administered: Self Control Demands (SCD); Resilience Scale for Adults (RSA); Job Satisfaction Scale (JSS) and the Depression, Anxiety, Stress Scale-21 (DASS-21). The results support recent findings that self-control demands are a source of stress at work, and demonstrate that resilience mediates the influence of self-control demands on employee wellbeing and job satisfaction. These relationships are important in the complex person-work environment and warrant the attention of Human Resource managers in workforce planning.
Journal
N/A
Publication Name
Inaugural Australian Psychological Society Health Psychology Conference
Volume
N/A
ISBN/ISSN
N/A
Edition
N/A
Issue
N/A
Pages Count
1
Location
Cairns, QLD, Australia
Publisher
Australian Psychological Society
Publisher Url
N/A
Publisher Location
N/A
Publish Date
N/A
Url
N/A
Date
N/A
EISSN
N/A
DOI
N/A