Researching quality: tomorrow's online business technovation clouds

Conference Publication ResearchOnline@JCU

Hamilton, John

Abstract

Across the global reach of the business, tomorrow's qualities technologists must adopt and develop the agile qualities research and solutions needed for tomorrow's engaging business economies. Researching quality in tomorrow's online environments requires new approaches. Service value networks, connectivities channels, benchmarking and gamification are some newer toolkits components now available to the qualities technologist.

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18-ICIT: 18th International Conference on International Organsiation for Standardisation and Total Quality Management

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Kuching, Malaysia

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Asia Pacific Business Excellence Standard Academy

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Malaysia

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