Headquarters–subsidiary exchanges and relationship quality: Moderating roles of subsidiary establishment mode and managers’ identity with the subsidiary
Journal Publication ResearchOnline@JCUAbstract
Drawing on social exchange and social identity theories, we examine how the identity orientations of subsidiaries and subsidiary managers interact with interorganizational and interpersonal exchanges between headquarters and subsidiary (HQ–Sub) in shaping the quality of HQ—Sub relationships. Specifically, we argue that organizational and managerial exchanges between headquarters and subsidiaries have a positive impact on HQ–Sub relationship quality. The effect of HQ–Sub organizational exchange on HQ–Sub relationship quality is moderated by the subsidiary’s establishment mode, while the effect of HQ–Sub managerial exchange on HQ–Sub relationship quality is moderated by subsidiary managers’ identity with the subsidiary. Our arguments are empirically tested with survey data collected from senior managers of HQ–Sub dyads in 312 Chinese multinational enterprises. Theoretical contributions and practical implications are discussed in the paper.
Journal
Journal of Business Research
Publication Name
Journal of Business Research
Volume
200
ISBN/ISSN
1873-7978
Edition
N/A
Issue
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Pages Count
16
Location
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Publisher
Elsevier
Publisher Url
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Publisher Location
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Publish Date
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Url
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Date
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EISSN
N/A
DOI
10.1016/j.jbusres.2025.115622