How successfully do we educate tourism, hospitality, and events graduates?

McKercher, Bob;Tolkach, Denis;Lee, Andy;Macionis, Niki;Jin, Xin

Abstract

This study examines perceptions of university-level tourism, hospitality and events (THE) graduates with regards to whether the degree prepared them for a successful career. “Success” is a highly nuanced term that can be interpreted narrowly as producing job ready graduates or more broadly as producing graduates who have a quality and enjoyable education that equips them with a desire for lifelong learning, a positive value set, and the skills to develop their careers in a dynamic work environment. Listening to the graduates’ voices reveals that a successful educational experience involves far more than making them job ready and instead involves creating passionate future employees who want the chance for personal development and who feel valued in the workplace. However, some issues did arise relating to a relatively high attrition rate from the sector and concern over the degree of practical training provided. The study findings help inform curriculum of programmes.

Journal

Journal of Hospitality and Tourism Education

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2325-6540

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Taylor & Francis

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DOI

10.1080/10963758.2023.2172421