Sticks and Stones? Recognising and Optimally Responding to ‘eRage: A Growing Educational Challenge
Other Publication ResearchOnline@JCUAbstract
Demand for online education, which provides students with the ability to study around their work and family commitments, has increased considerably in recent years and is expected to grow further. However, there are key differences between online and on-campus education that give rise to unique and complex challenges for online educators. One potential challenge is apparent greater volatility of online students that can see online educators experience greater levels of instructional dissent. We have termed this phenomenon ‘eRage’—students communicating electronically with staff in a rude, antisocial manner to express disagreement or contradictory opinions regarding classroom issues. This chapter will examine the challenges of online education that could contribute to eRage; briefly examine the literature pertaining to instructional dissent and provide recommendations for online educators to manage this somewhat overlooked and clandestine issue moving forward.
Journal
N/A
Publication Name
Tertiary Online Teaching and Learning: TOTAL Perspectives and Resources for Digital Education
Volume
N/A
ISBN/ISSN
978-981-15-8928-7
Edition
N/A
Issue
N/A
Pages Count
10
Location
N/A
Publisher
Springer
Publisher Url
N/A
Publisher Location
Singapore
Publish Date
N/A
Url
N/A
Date
N/A
EISSN
N/A
DOI
10.1007/978-981-15-8928-7