Job satisfaction of mental healthcare workers in multidisciplinary teams

Scanlan, Louise M.;Devine, Sue G.;Watkins, David L.

Abstract

Background: Various factors may influence job satisfaction for mental healthcare professionals. Identifying these factors can help identify strategies to strengthen job satisfaction. Aims: To determine the current levels of job satisfaction for mental healthcare workers (MHCWs) in multidisciplinary teams, and to identify factors that impact this experience. Methods: A sequential mixed methods study was used. Seventy seven MHCWs in regional Australia participated in an online survey. From this sample, 16 participants contributed to discipline-specific focus groups. Results: The majority of participants (83%) were generally satisfied working in a mental healthcare role. A higher proportion reported a decrease in satisfaction in the past year than an increase. Differences between the four disciplines of MHCWs studied were evident. Commonalities were seen in professional recognition and direct client work. Conclusions: Factors in the service delivery environment are having a negative impact in job satisfaction of MHCWs. Team dynamics and team leader qualities are important factors that support them in their work. Results from this study may be used to inform leadership education in mental health services. Individual discipline perspective can inform retention and recruitment strategies.

Journal

Journal of Mental Health

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1360-0567

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Taylor & Francis

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DOI

10.1080/09638237.2019.1644489