Creating the leaders of the future – we need to broaden our focus on soft skill development in order to achieve organisational success
Journal Contribution ResearchOnline@JCUAbstract
As we enter what is being referred to as the ‘Fourth Industrial Revolution’, characterised by its rapidly changing, technology focused and competitive environment, organisational leaders are faced with new challenges when striving to achieve organisational success. According to recent research undertaken by McKinsey & Co across the USA and Europe, we are facing a significant shift in the skills employees and leaders will need to achieve success. Not surprisingly, it is expected that between 2016 and 2030, the hours spent using technological skills (advanced IT skills, programming and basic digital skills) will increase by 55%. This is only part of the picture however as the research also indicates that the use of ‘social and emotional’ skills will increase by 25% in the same period. The types of skills classified as ‘social and emotional skills’ include advanced communication and negotiation skills, empathy, leadership skills, adaptability and coaching, skills that are often referred to as ‘soft skills’.
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Australian Dispute Resolution Research Network
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27 September 2019
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7
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Australian Dispute Resolution Research Network
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