The multi-faceted characteristics of IT-enabled organizational effectiveness
Conference Contribution ResearchOnline@JCUAbstract
This paper reckons that evidence of information technology (IT) business value can be found by examining how IT can help in improving effectiveness at the organizational level, i.e. IT-enabled organizational effectiveness. Using this as a point of departure, a questionnaire survey was conducted to collect responses from managing directors and chief executive officers of 147 enterprise resource planning (ERP)-adopting organizations in Malaysia. Statistical results provide support for the multi-faceted characteristics of IT-enabled organizational effectiveness. Exploratory higher order factor analyses reveal that IT-enabled organizational effectiveness can be modeled, at a higher-order abstraction level, as a third-order construct which is composed of three second-order constructs and ten first-order constructs.
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SPICT 09: Symposium on Progress in Information and Communication Technology
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6
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Kuala Lumpur, Malaysia
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Universiti Tunku Abdul Rahman
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Kuala Lumpur, Malaysia
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