Addressing bullying of student nurses on clinical placements: the ARRCA resolution model
Other Publication ResearchOnline@JCUAbstract
Bullying is a major problem in nursing. Baccalaureate nursing students can be exposed to this type of uncivil behaviour on clinical placement in healthcare facilities. Witnessing or experiencing bullying can cause psychological distress in students, negatively affecting their learning and possibly leading them to leave the nursing profession early. Universities have a duty of care to support students during their studies. Clear guidelines and processes are needed to manage incidents where students have been the victims of bullying while on clinical placement. This paper introduces the ARRCA (Acknowledgement, Recording, Referral, Conciliation and Action) Resolution Model. This model has been developed by the authors in response to increasing numbers of cases where students report bullying. The intention of creating the model was to facilitate a structured investigation of bullying claims, provide each party with the opportunity to reflect on what has occurred and direct an appropriate course of action. Universities, like other modern organisations, must assume zero tolerance to bullying, particularly in relation to students who are vulnerable in the clinical environment. The ARRCA Resolution Model can be applied in other contexts in which conflict or harassment occurs.
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New Developments in Nursing Education Research: nursing issues, problems and challenges
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978-1-63463-114-3
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15
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Nova
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New York, NY, USA
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