Near Real-Time Adaptive Human-Driven Demographic Intelligence Framework: Enhancing Customer Experience and Operational Efficiency through Behavioural Insights
Role
Chief Investigator
Description
The aim of this project is to enhance the value provided to customers by venue operators through the development and implementation of AI driven closed-feedback-loop venue behaviour engine that offers recommendations to customers and venue operators. Starting at TRL 3, we will leverage data provided by an existing pilot to gain detailed insights into customer behaviour and demographics. This will enable venue operators to tailor their services more effectively to meet customers' needs and preferences. The project will progress to TRL 6, culminating in improved customer satisfaction and increased operational efficiency for venue operators, and a better experience for customers, through validated, industry-ready solutions.
Date
N/A
Project Type
GRANT
Keywords
N/A
Funding Body
Australian Government Department of Education
Amount
471114
Project Team
N/A