Role
Principal Investigator
Description
In today’s work environment which is defined by digital transformation, the convergence of technology and productivity has brought about a paradigm shift in how employees manage their daily work responsibilities (Singh et al., 2020). Once synonymous with personal convenience, mobile applications have emerged as indispensable tools in the professional landscape. As organizations strive to adapt to an ever-evolving business environment, mobile application development for work has become a focal point of innovation and efficiency (Leong et al., 2020). Besides, the growing popularity of mobile technology has ushered in a new era where work knows no bounds. Besides, employees carry their work with them, securely and conveniently, within the confines of their smartphones and tablets (Pillai et al., 2021). This transformation is not about portability but signifies a fundamental shift in how work is organized, executed, and experienced. Within this context, our research examines the usage experience of mobile work applications and the critical factors that encourage mobile application adoption. The purpose of this project is twofold. First, we examine the intricacies of the usage experience of a work mobile application. We would target to answer questions like - What makes these apps effective tools for productivity? How do they influence the work-life balance of employees? Are there specific design features that contribute to a more seamless user experience? Second, our project seeks to discover the factors driving the adoption of work mobile applications. Understanding what motivates individuals and organizations to embrace these tools is pivotal for developers, businesses, and policymakers. These factors could include usability, security, cost-effectiveness, and organizational culture. Our project adopts a two-studies approach to accomplish these objectives, combining interviews and user surveys, as follows: (a) Study 1 identifies the perspectives on employees’ usage experience and factors driving the adoption or non-adoption of the work mobile application. (b) Study 2 involves the deployment of the survey to measure the usage experience and draw relationships with micro-, meso- and macro-outcomes
Date
01 Jan 2024 - 31 Dec 2024
Project Type
NON_FUNDED_PROJECT
Keywords
Technology adoption;work application
Funding Body
N/A
Amount
0
Project Team
Emiel Eijdenberg;Abhishek Bhati;Pengji Wang;Jacob Wood;Manisha Agarwal;Caroline Wong